Can I visit the warehouse? 

We do not allow any unannounced visits. If you are interested in using our third-party shipping services, we will offer you an opportunity to visit during the consultation process. If you are a subscriber to the WMS Warehouse Management System, please contact us to request a visit.

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Are there any restrictions on using GoodDeal's third-party shipping services?

Except for the following items that are currently not applicable to our warehouse, there are no restrictions :

1. Food Products：Due to environmental hygiene concerns, we currently do not accept food-related items to prevent pest infestations.

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2. Temperature- and Humidity-Sensitive Products：Such as pharmaceuticals and high-end leather accessories.

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3. Frozen Goods：We do not currently provide freezer storage options.

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4. Primarily Cross-Border Shipping：Our warehouse primarily focuses on domestic shipping, with limited support for cross-border shipping; therefore, we cannot handle products intended mainly for international shipping.

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5. Pure Storage or Logistics Only：Our main services are third-party shipping services. We do not currently offer standalone storage rental or purely logistics services such as dispatching vehicles or delivery.

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6. B2B：Our services are designed for e-commerce with diverse, small-volume, high-turnover shipping formats. We do not currently support B2B shipping methods such as full-box or pallet-based shipping.

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7. Other：Items that do not fit our current standard operating procedures or differ significantly from them and cannot be customized.

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Which logistics providers can I use?

Convenience Store Logistics : 7-11, FamilyMart, Hi-Life, Shopee

Home Delivery Logistics : Hsinchu, Black Cat

Cross-Border Logistics : SF Express, Homaji, YuShun

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我是集資、募資的商品，有提供短期合作嗎？

有。 活動型的短期專案合作方式，亦即在活動檔期結束後(如三個月內)將商品全部出貨完畢並退倉；若募資結束後想做長期販售，也可再後續合作。

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我的會員及商品資料會不會外洩？有什麼保障？

我們的系統資料傳輸皆為加密傳送，而資料庫則是放在自有主機及亞馬遜異地備援。 除了合約內的保密協定保障客戶外，我們的所有同仁也都有簽訂保密承諾，對內對外都做到善盡保密的義務。